Terms of Service

Anviil is a software-as-a-service (SaaS) platform operated by Anviil, a Swedish company. These Terms of Service ('Terms') govern your access to and use of the Anviil platform, including all associated services, features, and content.

By registering an account or using the platform, you agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

These Terms are governed by Swedish law. For consumers (B2C), additional protections apply under Konsumentköplagen (SFS 2022:260), Lagen om distansavtal och avtal utanför affärslokaler (SFS 2005:59), and Konsumenttjänstlagen (SFS 1985:716). For business users (B2B), Avtalslagen (SFS 1915:218) and Köplagen (SFS 1990:931) apply where applicable. Jurisdiction-specific addendums for the United Kingdom, Germany, and the United States & Canada are set out at the end of these Terms.

To use Anviil you must register an account. You agree to provide accurate, complete, and current information and to keep your credentials confidential. You are responsible for all activity that occurs under your account.

Trainer accounts require email verification before full access is granted. Client accounts are created via a trainer-issued invite link.

Anviil reserves the right to suspend or terminate accounts that violate these Terms, contain false information, or engage in fraudulent activity.

Trainers subscribe to Anviil on a recurring monthly or quarterly basis. The subscription fee, billing interval, and any applicable taxes are displayed at the time of purchase.

Pursuant to Avtalslagen § 1, a binding agreement is formed when you complete the checkout process and receive a confirmation. Payment is processed via Stripe. Anviil is the merchant of record for trainer subscriptions.

Trainer subscriptions are B2B services. As a registered business user, you acknowledge that the statutory consumer withdrawal rights under Distansavtalslagen do not apply to your subscription. You may cancel at any time via the billing portal; access continues until the end of the current billing period.

If payment fails, your account enters a 7-day grace period. If payment is not resolved within this period, access to the platform will be suspended. Your data is retained for 30 days after suspension before permanent deletion.

Clients may pay trainers for services (e.g., coaching plans, session packages) through the platform. These payments are processed by Stripe on behalf of the trainer via Stripe Connect.

Anviil acts as a technology intermediary and is not a party to the service agreement between a trainer and their client. The trainer is solely responsible for delivering the services paid for by the client.

Where a trainer provides personal training services to a consumer, Konsumenttjänstlagen applies. The trainer warrants that services will be performed professionally and in accordance with any agreed specification.

Anviil charges a platform fee of 5% on all client-to-trainer transactions processed through the platform. This fee is automatically deducted at the time of payment. Stripe's own processing fees apply additionally and are the responsibility of the trainer.

Trainers who wish to receive payments through the platform must complete Stripe Connect onboarding. By doing so, you also agree to Stripe's Connected Account Agreement and Terms of Service. Anviil is not responsible for delays or failures in payouts caused by Stripe or by incomplete onboarding information.

You agree not to:

• Use the platform for any unlawful purpose or in violation of Swedish or EU law
• Upload or transmit harmful, defamatory, or infringing content
• Attempt to gain unauthorised access to any part of the platform or other users' accounts
• Reverse engineer, decompile, or disassemble any part of the platform
• Use the platform to solicit or harvest personal data from other users

Anviil retains all intellectual property rights in the platform, including software, design, trademarks, and content created by Anviil. You are granted a limited, non-exclusive, non-transferable licence to use the platform for its intended purpose during your subscription period.

Content you upload to the platform (e.g., workout plans, client notes, photos) remains your intellectual property. You grant Anviil a limited licence to store and process this content solely for the purpose of providing the service.

To the maximum extent permitted under Swedish law, Anviil's total liability to you for any claim arising out of or related to these Terms shall not exceed the amounts you paid to Anviil in the 3 months preceding the claim.

Anviil is not liable for indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, or business interruption. Nothing in these Terms limits liability for fraud, gross negligence, or death or personal injury caused by our negligence.

For consumers, nothing in these Terms affects your statutory rights under Swedish consumer protection law.

Anviil aims for high availability but does not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect availability and will endeavour to provide advance notice of planned maintenance.

You may close your account at any time via account settings. Upon closure, your data will be retained for 30 days before permanent deletion, allowing you to export any information you require.

Anviil may terminate or suspend your account immediately if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law.

We may update these Terms from time to time. We will notify you of material changes by email or via an in-app notification at least 30 days before the changes take effect. Continued use after the effective date constitutes acceptance.

Consumer users who do not accept material changes have the right to terminate their agreement without penalty before the changes take effect.

These Terms are governed by the laws of Sweden. Any disputes shall be resolved by the Swedish courts, with Stockholm District Court (Stockholms tingsrätt) as the court of first instance.

Consumer clients may also refer disputes to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN) at www.arn.se, or use the EU Online Dispute Resolution platform.

This addendum applies to users who access Anviil from the United Kingdom and supplements the main Terms above.

Post-Brexit, the UK GDPR (as retained in UK law by the European Union (Withdrawal) Act 2018) and the Data Protection Act 2018 govern the processing of personal data of UK users. The relevant supervisory authority for UK users is the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Our full data processing practices are described in the Privacy Policy.

For business (B2B) trainer subscriptions, the Consumer Rights Act 2015 does not apply. The contract between you and Anviil is governed by Swedish law as stated in Section 14, which UK courts will generally enforce in a B2B context.

UK users may also refer unresolved disputes to an approved Alternative Dispute Resolution (ADR) scheme. Details of available schemes will be provided upon request.

This addendum applies to users who access Anviil from Germany and supplements the main Terms above.

For B2B trainer subscriptions with users based in Germany, the choice of Swedish governing law in Section 14 is valid and enforceable under Rome I Regulation (EC) 593/2008, which continues to apply in Germany as EU law.

German consumer clients (Verbraucher) who purchase services from a trainer through the platform retain all mandatory rights under German consumer protection law (BGB §§ 312 ff., Fernabsatzrecht), including the right of withdrawal (Widerrufsrecht) for distance contracts. The standard withdrawal period is 14 days. The trainer is responsible for providing the required Widerrufsbelehrung (withdrawal notice) before the contract is concluded.

The platform fee and all prices displayed to German users include VAT (Mehrwertsteuer) where applicable. Anviil is responsible for VAT compliance in respect of its own subscription fees charged to German B2B users under the EU VAT reverse charge mechanism (§ 13b UStG). Trainers are responsible for VAT compliance on payments received from their clients.

For dispute resolution, German users may contact the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. Anviil is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) for B2B disputes, but will do so for consumer disputes where required by law.

This addendum applies to users who access Anviil from the United States or Canada and supplements the main Terms above.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANVIIL AB EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL ANVIIL AB'S AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO ANVIIL IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100). IN NO EVENT SHALL ANVIIL AB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.

For users based in the United States, these Terms and any disputes arising from them shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions, to the extent that Swedish law does not apply as the primary governing law.

For users based in Canada, these Terms shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, to the extent Swedish law does not apply. Canadian users are further advised that the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation govern the collection, use, and disclosure of their personal data. Full details are set out in our Privacy Policy.

Neither sales tax (US) nor Goods and Services Tax / Harmonised Sales Tax (Canada) is included in displayed subscription prices for US and Canadian users. Applicable taxes will be calculated and displayed at checkout based on your billing address. Anviil uses Stripe Tax for automatic tax calculation.

Nothing in this addendum shall be construed to limit any rights you may have under applicable state or provincial consumer protection laws that cannot be waived by contract.

For questions about these Terms, please contact us at legal@anviil.se.